Chatbots Market Insights - Global Analysis and Forecast by 2030
Market overview Chatbots, also known as conversational agents 1, are computer programs that simulate and process human conversation, either written or spoken. They are used to conduct an online chat conversation via text or text-to-speech 2, in lieu of providing direct human interaction. Chatbots can be powered by rules, artificial intelligence or a combination of both. Their key...
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